Student help
A little help. Keep creating.
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11 answers
Which course should I start with?
Use the course finder to match your experience and the support you want. Read the curriculum before joining.
Find my learning path →What should I prepare before my first lesson?
Open your editing software, create a folder for footage and project files, and set aside time to practise. Check the course page for the tools used.
Read the starting roadmap →Where do I find my lessons and the course order?
The course roadmap lists the modules in order. Your dashboard is the starting point for enrolled courses when the academy account service is connected.
Explore the course roadmap →How should I ask for editing feedback?
Share the project goal, a viewable video link and one specific question. Explain the part you have already tried. Avoid posting private client footage without permission.
Open the community →Where are live class times listed?
Check the schedule for your course. Confirm session availability with the team before enrolling; it can vary by course and batch.
View the schedule →How can I practise between lessons?
Start with a small brief, finish an export and review your choices. The practice studio includes three optional briefs and a personal checklist.
Open the practice studio →How do I pay for a course?
Follow the payment instructions on your selected course. Keep the transaction ID and receipt. Enrollment is confirmed only after the academy verifies your payment.
Choose a course →Can I pay in installments?
Ask the team to confirm the initial amount, remaining balance, deadline and access rules before making a part-payment.
Ask about installments →What if I cannot sign in?
Use password recovery for an existing account. If the problem continues, contact the team with the email used for enrollment. Never share your password or one-time codes.
Open password recovery →Are practice checklists synced between devices?
Yes, when you are logged in. Practice-studio checklists and notes, saved courses, your dashboard checklist and your saved palette are kept on your account and appear on any device you log in to. Without logging in they stay only in this browser. They are separate from official course progress.
Return to my practice →Where can I read the refund policy?
Read the academy’s refund terms before paying. Contact the team if your situation needs clarification.
Read the refund policy →No matching answers yet.
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Still need a hand?
Tell us which course or lesson you are working on and what you have tried.
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