FAQ

Questions? Answered

Everything you need to know before you enroll.

Do I need any prior experience to start?
No. Our beginner courses assume zero prior experience with the software. Intermediate and advanced courses list prerequisites on the course page.
How do I pay for a paid course?
After clicking Enroll, you'll see our bKash/Nagad/bank details. Send the payment, submit your transaction ID, and we'll verify and unlock the course — usually within 24 hours.
Is access lifetime or time-limited?
Access is lifetime — you can revisit any course you're enrolled in as many times as you want.
Can I get a refund?
Yes, in specific cases. See our Refund Policy page for exact eligibility and how to request one.
Do I get a certificate after finishing a course?
Yes, once your progress reaches 100% on a course, a completion certificate becomes available on your dashboard.
What software do I need?
Each course page lists the required software (e.g. Adobe After Effects, Premiere Pro) and recommended version under the course description.
Still have questions? Contact us.